More companies are implementing Salesforce to consolidate customer data, improve sales and marketing efficiency, and ultimately enhance customer satisfaction. Unfortunately, not all Salesforce implementation projects meet their goals and deliver the expected outcomes. In some cases, companies end up with CRM systems that are too difficult and costly to maintain. In other cases, business users…
Enterprise knowledge systems contain a company’s most valuable and sensitive information: customer data, proprietary methodologies, competitive intelligence, financial projections, and strategic plans. When revenue teams need instant access to this knowledge to close deals, the search technology connecting them to information must meet rigorous standards for security, permission enforcement, and accuracy. Consumer search tools fail…
Communication needs to be simple, flexible, and affordable. Virtual phone numbers help businesses achieve this by replacing rigid, hardware-heavy phone systems with cloud-based alternatives. This article briefly explains what virtual phone numbers are, how they work, and why they’re a more intelligent choice than traditional phone lines—especially for small and growing businesses. Understanding Virtual Phone…
The Real Problem With SaaS Roadmaps Every SaaS team eventually runs into a familiar bottleneck: too many good ideas, too many urgent requests, too many bugs, and too few engineers. Product managers try to triage. Founders try to add more to the list. Engineering pushes back. Marketing wants features that unlock campaigns. Customer success escalates…
Construction accounting is hemorrhaging money. We’re talking manual invoicing nightmares, payment delays that never seem to end, and compliance chaos that keeps you up at night. But here’s what should really worry you: there aren’t enough accountants to go around anymore. In the 2021-22 school year, accounting graduates with bachelor’s or master’s degrees dropped 7.4%…
For case managers, every client represents a story in motion – one that demands consistency, collaboration, and timely follow-up. But managing those moving parts across multiple teams can be complex. Modern case management software simplifies this process, and platforms such as CommCare by Dimagi are at the forefront of this shift, helping organizations design tailored…
Software-as-a-Service (SaaS) has become the default model for delivering digital products. Whether you’re launching a startup, modernizing an enterprise system, or building a new platform for global customers, the quality of your SaaS application directly depends on choosing the right SaaS software development company. With more than a decade of experience building scalable SaaS platforms,…
When I first started working with Salesforce in the UK, I had no idea how quickly things could change. It feels like every few months there’s a new feature, a new regulation, or some shiny new trend everyone’s talking about. And if you’re running a business here, it can be tough to keep up. Which…
Launching a new product is one of the most exciting yet challenging experiences for any startup. Between shaping an idea, validating it with users, and achieving product-market fit, numerous risks arise along the way. This is where an MVP development consultant becomes invaluable — a professional who helps founders and businesses strategically design, build, and…
Customer relationship management (CRM) systems are no longer just databases of contacts—they are dynamic platforms that power sales, marketing, service, and customer engagement strategies. Microsoft Dynamics 365 CRM is a powerful tool out of the box, but thoughtful customization is essential to maximize its potential truly. Whether you aim to streamline sales processes, improve marketing…